HLR Edge: Request an Informal Conference and Script It Today

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Filed under:Decision Reviews & Appeals

Turn your HLR into a win—request an informal conference and steer the call. Today, file a Higher-Level Review (VA Form 20-0996), check the informal conference box, and list the best callback number with voicemail. Draft a one-page script naming 2–3 clear errors with exact evidence cites (e.g., STR p.12; VA note 03/07/23) and upload it to the claim so the senior rater sees it before calling. Unsure on steps or the form? Confirm on VA.gov. Keep it concise and fact-focused.

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Service: U.S. Navy • 1995–2005 • USS Pittsburgh (SSN 720), ET2/SS

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